What is authorization ?

Pocket Concierge will request for AUTHORIZATION from the card issuer, in order to verify the validity and credit limit of your registers credit or debit card.

When does the authorization request take place, how long it takes for the authorization be cancelled after you asked for cancellation of reservation, etc., depend on the service policies of your card issuer respectively. Please contact them for details. And Please note that the treatment for debit card will be different from credit card.

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