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Pocket Concierge User Guide
About Pocket Concierge
What is Pocket Concierge?
Which browser is Pocket Concierge compatible with?
Can I access Pocket Concierge with cellphones and smartphones?
How do I reset my password?
How do I delete my account?
How do I change my registered e-mail address?
Is Pocket Concierge free?
How do I make a Pocket Concierge account?
Why am I not receiving any confirmation e-mails?
What is authorization ?
Confirming your reservation
How do I cancel my reservation?
How do I make reservations?
About “Pocket Experience”?
What is Card Security Code (CSC)?
Making additional orders
What is “Pairing”?
How do I complete my payment?
What do I do when I am leaving the restaurant?
About reservations on the day of your visit
Can I make reservations on the day I want to go?
Cancellations and changes on the day of your reservation
ABOUT Waitlist function
What is the waitlist function? How does it work?
Can I extend a waitlist deadline?
What is the waitlist deadline function?
Why can't I use the waitlist function anymore?
Can I delete a waitlist request?
We have a help page